If you would like to return an item, please email us at at firstname.lastname@example.org or call us at 7148490741. Be aware that you must return all products associated with your purchase including all original packing material, contents and manuals. The returned item may also be subject to a minimum 15% restocking fee, and other fees may be charged due to missing, damaged, scratched and non-sellable items. It is the customer’s responsibility to pay for and ship the item back to us unless the order was defective upon receipt. If an order is found to be faulty, goods will be replaced, however we must be advised of any faulty goods upon receipt of the item.