Shipping Timeframes and Charges
Orders placed Monday through Friday before 12pm may ship the same day, please contact us. Orders placed on Saturday, Sunday or a holiday will generally ship on the next business day.
For free shipping orders we may ship your order Fedex or USPS. Depending upon where you reside, shipping options and weather conditions; you will generally receive your order within 1-5 business days.
In order to expedite your order we may “Drop Ship” an item you purchase. When we Drop Ship an item this means we will ship your order directly from a manufacturer.
Once you have entered your order into the shopping cart online you can select shipping options of Fedex Ground, Fedex Express, 2nd Day Air, or Next Day Shipment. The shipping charges for each will be listed for your convenience. Some products are considered Large, Bulk, or Heavy may require shipment via Common Carrier Freight truck in which our representatives will contact you for these shipping costs.
Free Shipping orders will be completed through USPS, or FedEx.
Economy Ground Delivery (Free shipping for orders over $50)
You can expect delivery of most items within 1-6 business days of your order depending upon your destination address from our shipping point(s).
Note: Certain items are delivered directly from the manufacturer. Heavy or oversized items are delivered to your home by local carriers. These deliveries may take slightly longer. You will be contacted to arrange for a convenient delivery time.
Upgraded 2nd Day & Next Day Delivery
Shipping charges for 2nd Day and Next Day are based on the item weight, size and the delivery address. Shipping charges are shown during the checkout process and before you place your order.
*Please contact us directly at 714-408-4293 9-6 PST if you have an urgent order that needs to be delivered on or before a certain date. We will do our best to accommodate your request & ensure you receive your order on the date that you need it.
Shipping cost is calculated on the total weight of the item(s) in your shopping cart, and is based on the shipping method you select. Shipping charges can be found in the shopping cart before you check out.
Duties and Taxes
All International shipments are charged according to weight, size and destination. Our pricing will not include customs fees, tariffs or taxes, which may be charged depending upon your destination.
Customers are responsible for these fees upon delivery to your country regardless of the carrier selected for your shipment. In the event of questions regarding these fees you must contact the carrier directly as Blue Haze Entertainment has no control over fees that certain destinations may charge.
Returns or Refused orders: Please return all products associated with this purchase, including any original packaging. Please make sure to place any item received in a manufacturer's box within an outer brown cardboard box. Manufacturer's package must be protected. You may use whatever carrier you prefer to return this item, please place the RMA sheet with the item. Do not write the RMA number on the outer or colored box. This item is subject to a minimum 15% restocking fee. Other fees maybe charged due to missing, damaged, scratched and non-sellable items. Please let us know if you have any questions.
Items returned to us due to the customer refusing the delivery or for items not permitted by a country by customs will result in the customer being responsible for all shipping costs to and from delivery point. It is the customer’s responsibility to verify the order he/she is placing in permitted in the country. Customer is responsible for items confiscated by customs and no credit will be issued.